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 Frequently Asked Questions 

WHERE DO YOU SHIP FROM?

All our products ship from Kissimmee, Florida.

  •  How long does it take to ship the orders?

All orders are process within 1 to 3 days. 

  • How long does it take to receive my order?

Priority Shipping: 1-3 days.

First Class Shipping: 2-5 days.

ALLERGIES AND REACTIONS

Please make sure to read the descriptions and list of ingredients before making a purchase, to avoid any allergic reaction. We suggest trying a small amount of the product in a area, before using it on a large area. 

RETURN AND EXCHANGE POLICY

All sales are final. Indeu Apothecary does not offer any returns or exchanges, or refunds due to the nature of the products.

If there was an error in your purchase please contact us within the order processing time so that we can help you.

If a package is not delivered or is returned to us due to insufficient or incorrect address, purchasers are responsible to cover the cost to re-shipping the order.

Indeu Apothecary is not responsible for products that may be affected due to warm or cold weather climate, or mishandling by the shipping courier.